Shipping Policy For Devil Jackets
At Devil Jackets, we are committed to providing a seamless shipping experience to our customers. Please review our shipping policy carefully to understand the terms and conditions related to our shipping process.
1. Order Processing and Handling Time
We process and prepare all orders for shipment within 3-5 business days. This handling time ensures that your products are carefully inspected, packed, and dispatched with the utmost care. Please note that handling time does not include weekends or public holidays.
2. Shipping Origin
All orders are shipped from our facility in the United Kingdom.
3. Shipping Methods and Delivery Times
We offer reliable shipping options to ensure timely delivery of your orders. Delivery times may vary depending on the destination and the chosen shipping method at checkout. Once your order has been shipped, you will receive a tracking number via email to monitor your parcel’s progress.
Typical delivery timelines:
- UK Orders: 2-5 business days
- Europe: 3-5 business days
- Rest of the World: 3-5 business days
4. Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of your order. Exact shipping charges will be displayed during the checkout process.
5. International Shipping
For orders shipped outside the UK, customs duties, taxes, and other fees may apply, depending on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
6. Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this tracking number to check your order’s status directly with the carrier.
7. Delivery Issues
If there are delays, damage, or issues with your shipment, please contact our customer support team at support@deviljackets.com /+44 7746581189 within 7 days of receiving your order.
8. Undeliverable Packages
In cases where an order is returned to us due to incorrect or incomplete shipping information provided by the customer, additional shipping charges may apply for reshipment.