Shipping policy
Shipping Policy for Devil Jackets
At Devil Jackets, we are committed to ensuring that your shopping experience is as smooth as possible. Below is our shipping policy, which provides detailed information on our order processing, shipping methods, and related terms.
1. Order Processing and Handling Time
We process and prepare all orders for shipment within 1-3 business days. Please note that this handling time does not include Sundays or public holidays. We ensure that each product is carefully inspected, packed, and shipped with the utmost care.
2. Shipping Origin
All orders are shipped from our facility located in the United Kingdom.
3. Shipping Methods and Delivery Times
We offer reliable shipping options to ensure timely delivery of your orders. Delivery times may vary depending on the destination and the shipping method chosen during checkout. Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your parcel's progress.
Typical Delivery Timelines:
- Worldwide Orders: 1-3 business days
4. Shipping Costs
We offer FREE SHIPPING across the World, with no additional charges.
5. International Shipping
For international orders (outside the UK), customs duties, taxes, and other fees may apply based on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
6. Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this tracking number to check the status of your order directly with the carrier.
7. Delivery Issues
If you encounter any delays, damages, or issues with your shipment, please contact our customer support team within 7 days of receiving your order. You can reach us at:
- Email: support@deviljackets.com
- Phone: +44 7446122452
8. Undeliverable Packages
In cases where an order is returned to us due to incorrect or incomplete shipping information provided by the customer, additional shipping charges may apply for reshipment.
Contact Us
For any questions or concerns related to shipping, feel free to contact us at:
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Email: support@deviljackets.com
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Phone: +44 7446122452
We hope this information helps you with a smooth and timely delivery. Thank you for choosing Devil Jackets!